Traditional methods and approaches to communication between a City and its citizens and business owners are no longer adequate. And the timeframe in which communication takes place has sped up by light years in the last decade. Citizens are used to getting all the information they want on any given subject at the touch of a key or the swipe of a finger. City governments who don’t adapt to the needs of their citizens for quick and efficient communication will be criticized for being behind, or worse, accused of impropriety when information is not shared in a timely and proper fashion.
What I hear from our citizens
Over the past year or so, I’ve had the privilege of talking with hundreds of our citizens about what challenges they have in communicating with our City. Here are a few examples of what I’ve been told.
These are but a few of the many daily needs for information to and from the City and its citizens. There are ways to fix this.
Good communication starts with good planning and input from our citizens!
Any time a city embarks on any major change in policy or procedure, it should start with communicating with its citizens. I would start by describing the goal of the communication improvement plan to our citizens and opening the lines of communication for them to help us build the best set of requirements to fulfill that goal. The following is a draft (straw-man) description of the components of a good communication policy.
Homewood’s most valuable asset is its citizens. There may have been a time, in the past, where most of the residents of our city just wanted to live their lives and not be bothered directly with the affairs of the City. However, more and more residents are interested, some passionately, in the details of how the city is run, including how it is spending our tax dollars wisely and equitably among the different communities in our City. And they are looking for open and frequent communication between the City and its citizens as well as from the Mayor to the Councilors and vice versa. If you elect me as your mayor, this will be a top priority, starting on Day 1. I’m asking for your vote on October 6th.
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PAID FOR BY THE COMMITTEE TO ELECT Chris Lane FOR MAYOR.
2 Metroplex Dr Ste 200
HOMEWOOD, AL 35209
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